Terms and Conditions

  • All packages will be shipped in 1-2 business days unless otherwise noted.

    Canada: To keep your shipping costs low, standard shipping is sent as Oversized Letter Mail, and does NOT come with tracking or insurance. This is at your own risk. If you wish to add tracking and insurance, please select from shipping options. 3-8 business days. Express options available.

    United States - Your packages are sent using a courier (DYK Post) that delivers daily to Sweetgrass, MT, and USPS from there. Standard shipping is USPS Ground Advantage. Includes tracking, $100 insurance, and takes 3-6 business days. If you require faster shipping, please choose Priority or UPS.

    Australia and New Zealand: Tracked International Package, 2-6 weeks. Express option available.

    UK and European Countries: Tracked International Package, 11-14 business days. Express option available.

    As of December 13, 2024 I am no longer able to ship to the EU and Northern Ireland due to the new GPSR regulations.

    Singapore: Tracked International Package. Express option available.

    Please note: I am looking into shipping to other countries at this time. If you are from a region I do not currently ship to, please send me a message and I will explore the logistics.

    Customs and import taxes :

    Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

    ***USA : goods valued at US$800 or less can enter duty-free into the US***

  • Cancellations will be accepted until the item has shipped.

    Return Policy

    • Request to return must be made within 14 days of delivery. Item must be returned within 30 days of delivery. No refunds on custom orders.

    • Buyer is responsible for return shipping costs to my Canadian address as discussed at the time of requesting a refund.

    • Buyer is responsible for loss in value (as agreed upon with seller) if an item isnā€™t returned in original condition.

    • Item price paid will be refunded upon receipt of the return.

    If you have any problems with your order, please reach out and we will find a solution!

  • I comply with all relevant privacy laws and prioritize safeguarding your data within my shop. Your private information will only be shared as required to fulfill your order, such as for shipping purposes. I do not store your personal information outside of this website and will not contact you unless I need additional information to fulfill your order.

    If you have signed up to receive emails, your name and email address are stored within my Mailchimp account and are only used for mailing list purposes. You may opt out at any time.

    Should you have any inquiries about how your personal information is managed and stored by my business, please feel free to reach out to me.

  • Please note that when shopping on our website, all transactions will be processed in our store's default currency **CAD**. If you choose to view prices in a different currency, our currency converter will provide you with an estimated conversion rate based on data provided by floatrates.com. Please be aware that these conversion rates are approximations and may involve rounding.

    We strive to provide accurate currency conversion information; however, we cannot guarantee the accuracy of the conversion rates displayed. Before making a purchase, we recommend that you double-check the conversion rate for your cart total using one of the most reliable currency exchange websites, such as XE.com, OANDA.com, or X-Rates.com.

    Please also note that your bank or financial institution may charge additional fees for currency conversion. We encourage you to contact them for information on any applicable fees before completing your transaction.

    We are not responsible for any discrepancies between the estimated currency conversion displayed on our website and the final amount charged by your bank or financial institution, or for any pricing discrepancies that may occur due to technical issues, bugs, or errors in the floatrates.com service, Squarespace platform, or our currency converter code. By using our website and completing a purchase, you acknowledge and accept that any such issues may result in incorrect price estimations, and you agree to hold the store harmless for any consequences arising from such discrepancies.

  • Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

    ***USA : goods valued at US$800 or less can enter duty-free into the US***